Saturday, August 22, 2015

Crazy Customers...

So we have this woman that comes into work that privately we call "Crazy Kim".  We call her this for a couple of reasons:

1. She dresses like she's Ghetto Beyonce on the run from the paparazzi.  Everytime.  Over sized shirt and ripped jeans with big sunglasses and a big coat.

2. She gets the same thing EVERY TIME but she claims that it's for her boss.  Well sort of.  The first time it was for her boss.  Then it was for her pregnant boss.  Now it's for her boss's kids.  This Boss went from not pregnant to pregnant to having kids that are able to eat an 8 inch turkey club calzone ON THEIR OWN in the space of like a year.

3. She claims her boss is a germaphobe who will come in and throw the food at us if we don't use gloves anytime we come near her food.

I totally understand germaphobic people but our ovens are 455 degrees.  As far as prep is concerned, we wash our hands and anything that might have been on our hands is burned off during the 7 minutes it's in the oven and we ALWAYS put on gloves to put lettuce and tomato on the sandwiches, but it's not enough for her.  We have to wear gloves to get it out of the oven, we have to wear gloves to carry it to the make line to get the lettuce and tomato and we have to wear gloves while boxing it, putting it in a bag and handing it to her.

Normally she is pretty chill and we crack jokes about her and keep trucking but today she was a little off her game.  I don't know, maybe she went somewhere where they refused to cater to her scrub your skin until it squeaks and then put on a fresh pair of gloves every time you come near my food requests but she was in rare form today...

First off I might need to add the disclaimer that I opened the store this morning so I was there at 8 and that I decided to skip my usual Starbucks and do today without my serious caffeine. (Seriously, I think I'm getting an ulcer and not just in my wallet) So I was approaching tired, I had already written up two employees this morning and fielded two angry customers and the ever tiring L before she came in...

I personally decided to stay away from her since I wasn't really feeling the whole quirky thing today.  I knew right off that it was going to annoy me more than amuse me today so I didn't even throw my hat in the ring.  Ivan handled her.  I went to take the pizzas for the three orders before hers out of the oven.  She sees me at the cut table and starts banging on the counter screaming at me to wear gloves.

AGAIN, I was uncaffeinated.  I looked at her and said "I'm not even near your food yet." and walked away.  Understandably, she didn't like that.  So when F was going to put the lettuce and tomato on them (I put them on the paper and wrapped them... screw the gloves.  We have shrinky dink gloves and that oven is 455 degrees have you ever tried to remove quick melt plastic from skin?? It's not fun...)  F had just washed her hands because she'd come from the lavatory.  But Crazy Kim didn't see that so when F went to put on the gloves, she started screaming at her.  F however was on a phone call on her bluetooth so she didn't realize that Crazy was screaming.  She saw me motion her back to the sink and because she respects me as a supervisor, she didn't say anything as she went back to rewash her hands.  Sometimes I love F. BUt the fact was that she was screaming at us over gloves.

Like I said, I don't know if she went somewhere and the refused to cater to her whims and she was taking it out on us but she's just about read the end of the patience of the staff of Hungry Howie's Sugar Creek.  We take a lot but there's only so much we take.  I think I might talk up the university store and suggest she go there...

Insert evil laughter here...