Fuck me running with a chainsaw...
Man, so we know about the issues with the phone, I think.,.. Here's a recap...
The ex gave me his HTC incredible. It's an awesome phone and I only know this because I mentioned that I had a friend of a friend that was willing to buy it off me and he said if I wasn't going to use it, he was going to have it unlocked for another line. Well, shit man, WTF, I gave it a try. I began Sunday last factory resetting it and guess what, I am so farking glad I didn't go behind the boys back and sell it anyway because honestly the thing would have lost me a friend before he even was my friend and quite possibly the friend who is the friend in between because the shit just refused to factory reset.
Except once.
That one glorious time it finally reset and I got all my stuff on it and OMG. No wait that deserves to be written out... Oh MY GOD!!! I love this phone. And then the other shoe flew across the room. After four days of trying I couldn't get my face book to sync to the farking phone. I did every single thing known to man and perhaps Verizon to get this thing to sync.
Little aside here, I'm ther person that doesn't actually know her contacts numbers by heart. I love that my phones sync to my face book and their picture pops up. This past week I was in contact hell because every single text was like "uhm..." and every call... well we don't really want to know the dilemma I faced as to whether or not to answer...
So I took it to a Verizon store in Roanoke Rapids where I was last weekend. OMG. The woman there... I wanted to snatch that damn butterfly out of her hair and make her eat it hair and all. I said, "My phone doesn't sync to my Facebook." Her response was, "If I do a factory reset, it'll erase everything on your phone." First pff, I said nothing about a factory reset. So I said, "No it won't Trust me I know this." She looked me dead in the eye and said "Ma'am that's what a facotry reset does... resets the phone to factory condition." I replied. "I know what a factory reset is SUPPOSED to do but trust me, I'm pretty sure that the HTC factory did not issue this phone with an alarm set for 6:35 am M-F to labeld school and to the tune of 'DJ got us Fallin in Love."
This is where things started to turn ugly. The warning lights were activated and all sensible people started offering chocolate and rum to appease the beast that was trying hard to stay asleep inside me.
"Then you're not doing it right." This is what she said. with a sneer.
**How many of you have kept track of my phones?? How many of you know that altogether, I have had about eleven smartphones??"****
So now we're completely off the subject of Facebook not syncing to my phone I dared her to factory reset my phone. She didn't rise to the challenge just yet. She decided to uninstall Facebook and re install it. Whe it suddenly popped up she said, "There it's working now." To which I replied "I never said the app wasn't working I said it wasn't syncing to my contacts." To which she replied (as she pulled out her phone) (Well that's only on some phones that it does that. See, it doesn't sync them on mine."
I was very quiet when I said. "You have a blackberry, I have an incredible. First off you really shouldn't work here if you can't tell that they are by two different makers. Second off, ALL smartphones sync your contacts to twitter, and facebook and maybe a few other apps. That's one of their huge selling points." She realized she might have made me a little perturbed but that didn't stop her... oh no... THEN she says. "Well let me do a factory reset and you can start from scratch." To this I smiled and told her to go ahead.
Bloggers that bitch did the exact same thing I have been doing for an entire week and when my lock pattern came up she was so thoughroly confused that she had no idea how to proceed except to let the most heinous words ever to come out of a VZW reps mouth fall. "I don't know what you did to this phone, but the fact that it won't factory reset now voids your warranty."
The beast woke up. She woke up roaring. I won't put the EXACT words used here, but the jist of the tirade was that she was untrained, stupid, a bitch, and that I wanted to talk to someone that knew a phone from the crack in their ass. And that's the nice version.
The guy at the end sudden'y spoke up and said he had an incredible maybe he could help. She went over there and told him that I came in because the facebook app wasn't working....
Scroll up... Is that what I said when I came in there???
I corrected her and told the guy what the real problem was. He tried for five whole minutes before he AND his manager said that it was a phone problem and I needed a new one. The woman pipes in that because I didn't buy the phone from the company my warranty was void and I didn't have the insurance to get another one. I corrected her again and said that I did because I always get the insurance on smartphones.
Now I've pissed her off as badly as she's pissed me off only she decides that she can do something about it. She says hang on a second and takes my phone in the back. When she comes out a whole five minutes later she says the tech guys want me to do the system update on the phone and charge my battery before coming back. When I brought the phone in there the battery was full. The system was up to date. Now it was sudden'y six months behind. SO I took it and left as there was nothing left that I could do that wouldn't get me locked up for assault and maybe murder.
That night, slowly but surely my phone gave me the equivalent of the blue screen of death on a computer. Every app died, every text got sent back, every phone call was dropped. SO I got on my moms phone and called Verizon wireless's customer service.
For forty five minutes the woman on the phone and I walked through a more detailed factory reset and she concluded that my phone was hosed. And they ordered a new one set to arrive on Monday.
Well Fedex decided that Monday was wrong and it would be Tuesday instead. no biggie I coped, I dealt. This morning the nice Fed Ex man brought me my new phone and even was nice enough to wait for me to switch out the stuff and put the old one in the box and send it off with him. He was very nice.
It was after he drove away that I put together the new one only for it not to even get past the boot screen that says HTC incredible.
Drove all the way up to Concord to the big store and let the guy fiddle around with the phone. HE got it to load but it still cut off and rebooted EVERY TIME. So he's ordered me a new phone that should be here tomorrow. Only problem is I don't know when I'll be back home tomorrow because tomorrow is my moms Surgery.
Yay, my life is wonderful...
I'm going to cause mass casual damaged to my cupboard. I think tonight might just be cupcake night...
Single and blogging is back to her old Droid. Such a tease...
